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How to Write a Review


Kensington at Chelmsford Blog, MA Apartments  Learn how to give our apartment community and potential residents helpful feedback in our blog about writing reviews.

In this day and age, reviews are the name of the game. Whether you are looking for the best pizza in town, a reliable mechanic, or a reasonably priced photographer for your next event, reviews are a helpful tool in the decision-making process. This is true for apartment communities too. Writing a review allows residents to be an apartment advocate providing objective, factual feedback about Kensington at Chelmsford here in Massachusetts. We want to know what we do well and what we can do better.


We like how Renter’s Voice sums up how to write reviews and why they matter: “Be sure to keep your review factually based and fair. People want to know the truth, not an exaggeration, because they are making important choices about their future and need to know what they can really expect...”


Tips for Writing Reviews

  • Whether your review is positive, negative, or somewhere in between, it’s important to include relevant details. Stick to the facts, be specific, and strive to be objective. Take time to think about what you want to say and focus on sharing the experience.

  • Pay attention to spelling and grammar and use complete sentences. Use exclamation marks sparingly, and resist the urge to use more than one at the end of a sentence! Remember that poor writing mechanics can instantly devalue what you are saying.

  • Even when you’ve had a less than stellar experience, make your case coherently, intelligently, and honestly. Polite articulation is far more likely to get results than bombastic name-calling. Better yet, rather than resorting to a negative review, contact our management team to set up a face-to-face meeting to discuss your concerns and allow us the opportunity to come up with a win/win solution. Of course, like anyone, we like to hear about the good things we are doing too.


Reviews can make a difference. Take a minute and post your review of Kensington at Chelmsford! Next month our blog post will be about how to evaluate reviews — a handy skill everyone can use to their advantage. Thanks for reading today’s post.